Archive for the ‘Filta Franchise Owners’ Category
Filta Franchise Owners across the nation have been actively helping the economy by creating jobs in their local markets with the hiring of part time and full time employees. Franchise Owners are adding jobs by employing service technicians, sales professionals, accountants and other administrative support staff that any growing business needs. Since Filta’s green services naturally preserve the environment, it becomes a place where many are able to make a living and make a difference.
Filta Franchise Owners provide a mobile based onsite micro cooking oil filtration service for local commercial kitchens. The service known as the FiltaFry service is helping prolong the life of cooking oil and provided consistently cleaner fryers for those kitchens, all while promoting sustainability. What Filta calls the “Fryer Management” service, extends far beyond the kitchen. Once the cooking oil has come to its end life, Filta Technicians will have a regularly scheduled pickup of the waste cooking oil.
To see if there is a job opening in your area, check out http://www.gofilta.com/jobs
As the 2012 Filta Franchise Conference comes to a close, Filta promised and delivered a stellar lineup of sales oriented speakers and discussions. Filta believes its conference theme “The future is so bright we have to wear shades” was captured by its Franchise Owners and the brand’s vision is gaining momentum as the year progresses. Janine Driver aided that vision with sessions geared toward body language and why it’s important to evaluate throughout the sales process. “Janine was a hit and she made an impact on everyone in the room. Not only was she highly entertaining, she offered real world techniques that Filta Franchise Owners could implement the moment they returned home from conference.”
Outside of Janine’s keynote and breakout sessions, the conference offered other learning platforms which included: the Panel of the Pros, the MFU, Hiring, Servicing, FAC Updates, and more. In addition to these learning platforms, Franchise Owners participated in a vendor fair that was designed for a direct interaction with Filta’s vendors and suppliers.
Every year, the Filta Franchise Owners meet in Orlando, FL for the annual Filta Franchise Conference. The Conference is a time for Franchise Owners to come together and receive some additional training, team building, and share best practices. This year, Filta is pleased to announce that New York Times Best Selling Author and Body Language Expert Janine Driver will be the Conference Keynote Speaker in July 2012.
Tom Dunn, Filta’s COO stated, “Body Language can make or break a sale and not knowing how to read it can make you miss buying signals.” Body language boils down to communication, either conscious or unconscious, with the movement or position of the human body. The lessons we will learn from Janine will not only help the Franchise Owners make more money, but also help everyone learn how to communicate more effectively. After the Keynote, Janine will host a business roundtable on improving body language to help close sales.
About Janine Driver
Janine Driver is the founder and president of the Body Language Institute, located in Alexandria, Virginia. For over a decade while at the Bureau of Alcohol, Tobacco, Firearms, and Explosives (ATF), Janine trained thousands of law enforcement officers to decipher fact from fiction using the body language interpretation methods she writes about in the New York Times Bestseller – YOU SAY MORE THAN YOU THINK. Janine has appeared on NBC’s Today Show, ABC’s Good Morning America, Rachael Ray Show, and Larry King Live. She is a regular contributor to Cosmopolitan magazine. Janine travels the globe speaking to the world about the fastest way to save time and grow business. www.lyintamer.com
The kitchen is arguably the most dangerous place in home and commercial venues. It is the place where most accidents can occur due to the hustle and bustle of trying to get food prepared and out in a timely manner. With all this activity, adults and children are very susceptible to becoming burn victims.
Filta has decided to make a donation toward the Burn Unit at the Orlando Regional Medical Center in hopes of helping to relieve some of the financial stress associated with severe burn victims and shedding light on how to prevent the injuries. “Preventing burn injuries is our first priority,” according to Tom Dunn, Filta’s COO. “We hope our donation can help ORMC provide the critical care that burn victims and their families need during the recovery process.”
Last year, over 3.8 billion dollars were spent on burn injuries and over a million work days were lost due to the impacts of these injuries. Filta, who offers the nation’s largest mobile cooking oil micro-filtration and fryer management service, reduces its clients’ exposure to burn related accidents and insurance claims by limiting the employees’ exposure to hot cooking oil. Filta’s recent partnership with Navion Insurance recognizes the reduced liability by providing commercial kitchens with a 5% insurance premium reduction when they use FiltaFry service.
Filta Franchise Owner Davis Cloutier, in St.Paul MN, is thrilled to be participating with Aramark food service www.aramark.com and Hamline University in the 2011 RecycleMania tournament www.recyclemaniacs.org.
Hamline and 629 other Colleges and Universities are participating in a friendly competition to promote waste reduction activities to their campus communities. Filta is decreasing Hamline’s environmental footprint by micro-filtering Hamline’s cooking oil to provide maximum life so they purchase less oil, removing the carbon off the fryer elements so they burn less fuel and then finally recycling the used oil into BioDiesel.
Good luck Hamline! www.campusdish.com
I found some great information that I thought I would share with current or potential customers.
Did you know that the NIOSH (National Institute for Occupational Safety and Health, a division of the CDC) conducted an 18 month study and found that over 5,200 adolescent (young workers) sought emergency-room treatment for work related burns associated with cooking in a place where food was prepared? Of the hazards where burns occurred, servicing cooking equipment (i.e. adding, filtering, removing hot grease from fryers, and cleaning) ranked toward the top. It’s not a matter of if someone will get burned, but when.
We all have a responsibility to educate food service workers on proper safety when it comes to working with and around deep fryers.
Definition: a person or thing that leads. A guiding or directing head, as of an army, movement, or political group. – Websters
Recently, while thinking of ways to better myself and my business, I decided to Google the term “Becoming a leader” and the search provided an amazing 48,800,000 results. WOW! It would take a really long time to read through all this, so I began thinking of my own experiences. Although I have only been in business for myself for a year, I have experienced a great deal in my 15 years in the work force. Unfortunately, I have seen more bad than good and it’s a sad reminder of how far we still need to go as humans. My experiences have left me with knowledge of how I would not like to treat employees and what I believe will produce the best results when employing people. By no means am I promising a magic solution to employment retention, but I have found a few key elements that seem to work really well and I want to make sure you have these tidbits I like to call jewels.
Employees are Assets
Treating an employee as an asset is typically the furthest from a manager’s mind. Actually, they are sometimes thought of as a “number” or a “liability”. If you are examining a balance sheet or performing payroll I would tend to agree with you, every employee is a number as well a liability. But when your balance sheet becomes part of your vocabulary, and employees are referred to as replaceable, there’s a fine line that has been crossed and problems will begin to occur. Resentment fuels the desire to sabotage and eventually quit. No one wants that. So what do you do? Well, know this. Everyone wants to know they have value. Not only in business, but in life. It is a fact, we spend one third of our lives working. Why not you as the owner create an environment that makes it the most enjoyable time of their life! Talk with them about where they see themselves in the next six months or year. What do they like to do? Fish, hunt, golf, etc.. Basically, get to know them and see how close the business goals are to there’s.
Create and Adhere to Strict Guidelines
Although I believe strongly in the way an employee is viewed and treated, I equally believe that there are guidelines that must be followed and adhered to. If not, then it disrupts the flow of owner to employee relations and some employees may even find themselves thinking you’re a push over. That is why you should immediately put in place a set of guidelines for the business. Your guidelines should encompass areas such as proper procedures for performing service, van cleanliness, client interaction, language, attire, etc. Make sure each employee is properly trained on these guidelines and two copies of the document printed. One for them to keep for reference and one for them to sign and return back to you. The signed agreement should be placed in their personal file. The guidelines also help to establish a baseline for them to follow, and shows that you will not accept anything less. Lastly, its equally important that you follow these guidelines as well. When everyone is on the same page, taking your business to the next level of growth becomes easier to accomplish.
If you were like me I started this business with enthusiasm beyond control. The world was (and still is) my oyster and all I needed to do was make it happen. I had pinpoint accurate purpose. Everyone wants to have that level of purpose in the job they perform each day. That’s what makes it worth getting up every morning at 4am, or going after the business that said “check with me next week” for the fourth time, or cleaning the van and machine after a 60 to 70 hour week. The same applies to your techs. They look to you for not only guidance, training, etc. but direction into the future. No one likes to take a road trip that has no destination……do they? I adhere to a quarterly meeting with my team. We meet first thing in the morning on Saturday around 7am. It is mandatory and they do get paid and feed. I keep them for about 1 hour. I figure my cost to do all this is around $50. That is a drop in the bucket when it compares to time spent replacing a tech.
These guys you call technicians are no different from us when it comes to exhaustion. They are not robots (although at times I wish they were), they are humans also carrying with them emotions and feelings. I’m by no means asking you to have a kumbaya session each week around the family campfire with them, but I am asking that you be thoughtful of what they are going through. It wasn’t too long ago that I ran all the services and demos. 20 hours a week quickly became 50 to 60. At times I was physically shot and my emotions were less than desirable (ask my wife). This job is hot and dirty, especially in the summer months in the South. Ouch! So be considerate.
Show your Worth
Allow your employees the opportunity to show their worth. I know for a fact that if managers would stop micromanaging their employees they would see a better product. Most people want the opportunity to excel and be the best they can be. But they have to be given the opportunity. As a owner/manager take the time and listen to what your team has to offer. Sometimes they are totally off, but other times they may provide some serious value. Take everything said into consideration and decide if it can provide value to your business. Let your team help you be a leader in environmental kitchen solutions.
Be a Servant
Last but not least, serve. Serve not only your employees, but your community. Sure you can make a lot of money and sit back and receive a check, but what about your duty as a citizen of the human race? We are all here for not only our own purpose but the purpose of others. Although that may sound deep, its true. We have the responsibility to assist others in their time of need, to educate, and the list continues. Things that you can do include charities, teaching, helping at a shelter, etc. one activity I took on this year involves teaching at a local school once a week. It’s a fantastic opportunity to speak with younger people who want to be successful in business. Another involved a shoe collection for the people in Haiti. My family and I went around and asked neighbors and friends to give their shoes as well a dollar for each pair given. This in no way is intended to boast or brag about my accomplishments but an opportunity to empower you and see that it is the little things in life we do that make such a massive difference to others. Reflect on this quote and see what you can do tomorrow for others.
“Life is a place of service. Joy can be real only if people look upon their life as a service and have a definite object in life outside themselves and their personal happiness.” ~ Leo Tolstoy
Recently I was chatting with a current customer about business. He was astonished as to how quickly the Filta name was getting out and around the Birmingham area. His immediate response was “you must be doing a lot of advertisement?” For a second I had to think about how to answer that question. Let’s first define advertisement. Conventional advertising is: a paid announcement, as of goods for sale, in newspapers or magazines, on radio or television, etc. – dictionary.com.
This is all good, but as you can see this involves money and I don’t think you need to spend one cent. Instead, I am a firm believer that the best advertisement is simple, its you.
Yes, you are the best advertisement and its priceless. How do you become that type of “priceless” advertisement you ask? I’ll tell you.
- Get to know your customers. Your business is meant to be a long term relationship with each client. You should be deeply interested and equally knowledgeable about their business and their industry they compete in each day. My background has been Information Technology for the past 13 years. When I got into this industry I was an infant. Forget about crawling, I was doing my best to just roll over! A lot of reading and a lot of time speaking with each client about their business actually gained me an amazing amount of insight into this industry. But I gained so much more. Respect. Friendships. And the list continues. As business owners our job is to yes grow our business, be profitable, etc.. but its also about the client. Having the best interest of your client first and not your bank account will make you more profitable than you can imagine.
- Get to know your product. Don’t just clean fryers, be a freakin madman expert of it!! Know about cooking foods at different temperatures, learn about oil structure…..know it all! I don’t think I need to go any further, but if you need some help in this category youtube.com has a pile of videos on everything from deep frying and how good it is for you if done right to how oil breaks down. The Internet is your Oyster!
- Be one of the team! I was speaking with another customer about our service. He laughed and said “ I don’t know what to do with the fryers, you make this so easy we don’t have to do anything but cook in them!” He continued to tell me how “awesome” this service is and that if he had his own restaurant he would have us service immediately. He also noted, that although “Filta service cost them in the short term” in the long term it saves them on costly insurance hikes due to burns, workman comp, etc.. Of course I was grateful for the kind words and am genuinely excited that they get, well..…excited! During that time we discussed proper cooking of french fries and I spoke with one of his cooks about low oil level in a fryer and to it would be best to just turn off the fryer and use another. My point: Im one of the team! They all look up to me, not down on me. AND, I don’t wonder when I might lose them as a client, instead I think about what great service I can offer them next. (Matter of fact, this one client is currently demoing FiltaCool. If all goes well, I will be installing about 100 panels by the end of the month.)
Bottomline: be a team player and you won’t need to advertise, your clients will hand you business.
Its been almost a year since I became a Filta franchisee and the experience has been nothing short of superior. But I believe that my thoughts of joy have been created and did not happen by chance. Anything in life takes time, determination, and a will to succeed. Although that may sound a bit cliché, its true. Over the past year I have accumulated what I believe to be a few secrets to a successful franchisee and I want to share the wealth. Here we go!
- Set Goals. Life is not life without some goals. Think about it, if you are planning a trip from Seattle, Washington to see a friend in Virginia Beach, VA a bit of planning must take place. Sure you could just say “ Im gonna head east to where the sun rises” but that wont work. Reason being, there’s a lot of east coast and “VaBeach” is a small speck on the coast. So, best bet is to look at a map (Paper, Internet, etc..) and chart your coarse. Although you may take a few scenic routes along the way, you ultimately know your final destination. Well guess what, our live’s are no different! Question is: how do I get started? Yearly I make a list of 10 goals. I then take each and work backwards. That’s right, backwards. The idea here is to determine what things must be set in place in order to get as close to that goal as possible. Take for instance; I want to add $10,000 per week to my FiltaFry business. WOW! That’s a lot! But if you break it down its not so bad. 10k divided into 52 wks is about $192 per week. If your average weekly account is $75 that tells you that you would need to add 2.5 new accounts per week. Right now you may be saying, “JJ, there is no way I can do that”. Well, if that is so, then change your end number to 5k or 3k or whatever you think you can obtain. Remember, be creative. That’s your job, you’re a business owner now.
- Just do it!. Yeah, that’s Nike’s, not mine, but is absolutely true. If you have to go do sales calls; Just do it! If you need to email a customer; Just do it! Don’t wait til some day, do it today!!!!! Its easy to get wrapped around the axle doing things that provide no true benefit to your business. Benefits to your business include, but are not limited too: sales calls to net-new clients, current customer interaction (referrals), reviewing technicians service, and Im sure you could add a few more. Bottom-line: If you have a goal know that the only way you will obtain it is by doing the things that are necessary to make it a reality. Just do it!
- Let go. One of the hardest things I had to learn quickly was that I can’t do it alone. A close friend and very successful businessman told me when I was getting started “JJ, a time will come when you are going to have to lay down the MFU, vacuum, and oil and become a business owner”. At first that didn’t make sense, but it sure does now! In order to have a successful growing business I need a team. As the owner (Leader) my job is not about being in charge and doing the work. It’s about proper training and then letting go of that service and watching my employees run it for me. I know to some that may sound ludicrous, but its true. Let me give you a tidbit of info. Statistics show that upwards of 60% of Americans hate their job. Why’s that? Not enough money? No. Its about lack of growth opportunity and mostly about having meaning and purpose. If you try to do it all, your employees find that you just don’t need them. There is no reason for them to stick around, no purpose. If you let go your techs become your greatest asset. Its because of them that you will have the freedom to sell, meet with customers, and grow your business. Train them on what you know, empower them, and then let your employees play a vital part in the growth of your business, they won’t let you down.
I think that’s a good enough start. Too much and you might pop!
Take a deep breath……….. now dive in. The water is fine! ?